Success speaks

Real Stories. Real Impact.



Plain Language Workshops
 

Charlotte has been delivering an annual writing workshop for the Quinn & Partners team since 2015. As our team has grown, we’ve invited Charlotte back to introduce the new hires to her tips and tricks for clear writing – and to provide a refresher for the rest of us. We appreciate the way Charlotte uses our own writing samples to create exercises and the fact that she always brings new ideas and new resources to our attention. My team’s writing has definitely improved!  
- Francisca Quinn, President & Founder, Quinn + Partners


Charlotte’s writing workshop for the Urban Equation team was well structured and provided the right balance between lecture-style imparting of information and practical exercises which were specifically tailored to our work. Charlotte understands the challenges we consultants face when communicating with our various audiences, so she’s able to inspire the team to develop better habits. I also look to Charlotte for help with messaging on important projects and proposals.  
- Jenny McMinn, Managing Director, Urban Equation


I hired Charlotte to deliver a plain writing workshop for my entire operations team when I was General Manager at the Toronto Dominion Centre. Through hands-on exercises, practical tips, and a handy leave-behind resource booklet, she provided the team with a method for writing clearly and more efficiently. We subsequently engaged Charlotte to do a complete edit of our operations and tenant manuals.  
- David Hoffman, General Manager, CIBC Square, Hines.


Charlotte delivered an excellent writing workshop to our team. Her passion for plain language is infectious. She effectively tailored the information to meet our specific business needs and our common forms of communications. I would highly recommend Charlotte’s writing workshop to anyone who spends their day at a keyboard.  
- Christine Hicks, Founder, Hicks Intellectual Property Law.

Branding and Positioning
 

Charlotte is an outstanding communications consultant. She writes superbly. She thinks clearly. She has helped us to position our brand and works with our designer. We recommend her very highly.  
- Sujit Choudhry, Principal, Circle Barristers.


As an emerging artist, I was looking for some help in creating my artist statement, both for a show I was featured in, and for my website. Charlotte’s suggested revisions helped to transform my rather ordinary statement into one that was crisp, professional and relevant. Using clear and focused language, my statement now expresses who I am as an artist and how I create my artwork. Charlotte has a superb understanding of the English language and her advice and guidance helped me to create a statement I can be proud of!  
- David Tomlin, Artist.


Charlotte helped me create a compelling story about how I came to branch out on my own to create Bird’s Eye Marketing. She also came up with the title for my blog – Bird’s Eye Views. What I liked best about working with Charlotte was her ability to capture my unique voice. I would recommend Charlotte to other professionals looking to connect with their clients and prospects in a direct and genuine way.  
- David Bird, Owner, Bird’s Eye Marketing.

Reports and Other Writing
 

Charlotte assisted me in planning and writing an Annual Report. Her deep experience, coupled with her methodical and diligent approach made me feel tremendously supported throughout the entire writing process. Charlotte brings a sense of calm clarity to her work, building trust and confidence. Not only did the work run smoothly, it was an enjoyable experience. The Annual Report was completed on time and received very positive reviews. Most importantly, the annual report we produced together fundamentally shifted the way my office was perceived internally and created a precedent for future annual reports.  
- Pilar Michaud, Former Director, Human Rights and Dispute Resolution, Equity & Inclusion Office, McMaster University.


Thank you so much. I love how you make sense of my muddle. Great job. I appreciate it, Charlotte.  
- Lynn Bourque, Owner, The Runners Shop.